Terms of service
Last updated: October 7, 2026
These Terms of Service govern your use of https://vivaviberetail.com and purchases from VivaVibe Retail LLC. By using the website or placing an order, you agree to these terms. If you do not agree, do not use the services.
1. Store Use
You must be at least the age of majority in your state or have permission from a parent or legal guardian. You may not use the website for unlawful, fraudulent, abusive, or unauthorized purposes; interfere with security or operation; transmit malicious code; scrape the website without permission; or violate the rights of others.
2. Product Information
We try to present product descriptions, dimensions, materials, colors, and images accurately. Screen settings, lighting, manufacturing tolerances, and measurement methods may cause reasonable differences. Unless expressly stated, household products sold on the store are not intended for professional, medical, safety-critical, or regulated use.
3. Prices and Availability
Prices are shown in U.S. dollars unless stated otherwise. Prices, promotions, and availability may change without notice. Taxes are calculated when applicable. We may limit quantities, correct errors, or cancel an order when an item is unavailable, pricing is clearly erroneous, payment cannot be verified, or fraud is suspected. If we cancel a paid order, we will issue a refund to the original payment method.
4. Orders and Payment
An order confirmation acknowledges receipt of your order; it does not guarantee acceptance. You agree to provide accurate billing, shipping, and contact information and to keep it current. Payment methods available to you are displayed at checkout and are processed by the applicable payment provider.
5. Shipping, Returns, and Refunds
Shipping is governed by our Shipping Policy. Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy. Those policies form part of these terms.
6. Promotions
Promotional codes and offers are subject to their stated conditions, may not be combined unless expressly allowed, have no cash value, and may be modified or withdrawn where permitted by law.
7. Intellectual Property
The website and its original text, graphics, logos, layout, and other content are owned by or licensed to VivaVibe Retail LLC and are protected by applicable intellectual-property laws. You may use the website for personal, non-commercial shopping only. No ownership rights are transferred to you.
8. Reviews and Submissions
If you submit a review, photo, feedback, or other content, you confirm that you have the right to provide it and that it is accurate, lawful, and does not violate another person's rights. You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display the submission in connection with operating and promoting the store. We may remove unlawful, misleading, abusive, or irrelevant content.
9. Third-Party Services
The website may use or link to third-party services. We are not responsible for third-party content or practices, and your use of those services may be subject to separate terms.
10. Disclaimer
To the fullest extent permitted by law, the website and services are provided on an "as available" basis. We do not exclude warranties or consumer rights that cannot lawfully be excluded. Product-specific warranties, if any, will be stated on the relevant product page.
11. Limitation of Liability
To the fullest extent permitted by law, VivaVibe Retail LLC will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or products. Our total liability for a claim relating to a purchase will not exceed the amount paid for the product giving rise to the claim. These limitations do not apply where prohibited by law or to liability that cannot lawfully be limited.
12. Indemnification
To the extent permitted by law, you agree to indemnify VivaVibe Retail LLC against claims arising from your unlawful misuse of the website, violation of these terms, or infringement of another person's rights.
13. Governing Law
These terms are governed by the laws of the State of Arizona and applicable federal law, without regard to conflict-of-law principles. Mandatory consumer protections available in your state of residence remain unaffected.
14. Changes and Severability
We may update these terms by posting a revised version. Changes apply prospectively from the stated update date. If any provision is held unenforceable, the remaining provisions remain in effect.
15. Contact
VivaVibe Retail LLC
801 W EI Alba Way
Chandler, AZ 85225
United States
Email: support@vivaviberetail.com
Phone: +1 (956) 566-1489